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Frequently Asked Questions

Find answers to your supplier diversity questions.

Supplier FAQ

General

Why does International Paper have a Supplier Diversity program?

We are committed to and support our supplier diversity program because it is essential to our company goals.

At International Paper, supplier diversity is a value-added strategy that ensures quality products and services for our customers. We recognize that supplier diversity extends well beyond our commitment of being a good corporate citizen and fully understand that a diverse supplier base must be an integral part of our supply chain.
Does International Paper guarantee work for diverse businesses?

No, International Paper does not guarantee work to any supplier, but we are committed to working with diverse suppliers.
How do diverse suppliers learn about upcoming opportunities to work with International Paper?

We welcome all certified diverse suppliers who want to work with us to register at our supplier registration portal.
What are the next steps after I register with Supplier Diversity?

Once you have registered, your information is made available to the International Paper procurement community and you will receive an email confirmation. We will keep your information on-hand and may contact you as opportunities become available in your area.
I have registered as a diverse supplier, but I have not heard back from International Paper. What should I do next?

You should have received an e-mail confirmation that your information has been saved in our Supplier Registration database. However, this is not a guarantee of work. If our staff has not contacted you following this e-mail confirmation, there may not be opportunities that match your company's profile at this time. We will keep your information in our database in order to be able to contact you when such opportunities become available.
What if I have general questions on the supplier diversity program?

Contact the International Paper Supplier Diversity Program at ipsupplierdiversity@ipaper.com

Certification

What is certification?

Certification, assessed by a third party, determines that a business has a minority, woman, veteran or service disabled veteran ownership. Diverse firms enjoy a variety of benefits and competitive advantages from certification.
How do I get certified?

National diversity supplier certification indicates that a neutral third-party organization has closely inspected a business and certifies it is owned and operated by a diverse entity. The certification process requires that diverse businesses are at least 51% owned, operated and controlled. A listing of International Paper approved agencies can be found on the certification requirements page.
How long will the certification process take?

The average certification process can range from 90-120 days once the application is submitted to the certification agency. The length of time varies and is dependent upon whether additional information is required and the number of applications currently being processed.
What is the fee for certification?

Fees are determined by each agency. Please contact the appropriate agency directly to determine applicable fees.

Registration

How can I register for opportunities to work with International Paper?

We welcome all certified diverse suppliers who want to work with us to register at our supplier registration portal.
Can I register in the supplier database if I am not certified as a diverse business or am self-certified?

This database is for qualified, certified, diverse suppliers. Supplier must upload a copy of your diversity certificate (s) in order to complete registration.
Will it take long to complete my registration?

Registration is quick and easy. A supplier registration wizard guides you through the registration process making it quick and efficient.
What if I need to gather more information during registration?

Any information entered on the registration steps will be saved once you click the "save and next" at the bottom of each step. You can logout and return at a later date to finish registration.
What is the difference between “certification” and “registration”?

Certification means that your company has documentation from a third party agency verifying that it is at least 51% owned and operated by a minority, woman, or veteran that is a U.S. citizen or are recognized as a HubZone business or SBA 8(a) program participant. Registration is the act of completing your profile in our database.
How do I know if I have successfully registered?

You will receive an email once your registration is complete. If you did not receive this confirmation, please review and submit your registration again, or contact ipsupplierdiversity@ipaper.com to report possible technical issues.
What happens after I register?

After you’ve completed your registration, your information will be entered into the CVM Solutions master database that is provided to sourcing leaders within IP. If there’s a sourcing opportunity, our buyers and sourcing staff will access this database to search for suppliers based on keyword, geographical location information. Please ensure that your profile includes all of your company’s capabilities. If your company matches with the products or services that we are sourcing, you may be contacted to submit additional information. You should renew your registration every year in order for us to have comprehensive information about your company for consideration.
Once I register when will I start to receive RFP's?

Completion of the registration does not guarantee any business; however, you will be included in the list of potential suppliers that they may use for sourcing requests.
I forgot my Password?

If you forgot your password simply enter the username on the login screen and click the "Forgot Password" link to have a new one sent to the email address on file.
My question is unanswered?

Please go back to the login page and click the "Contact Us" at the bottom of the page to send an email to the support department.